Warranty
Lifetime Warranty Statement
All VERSITRON products are covered by a Lifetime Warranty against defects in materials and workmanship. This coverage is applicable to the original purchaser and is not transferable.
We repair, or at our option, replace parts/products that, during normal usage and operation, are proven to be defective during the time you own the products, provided that said products and parts are still manufactured and/or available. Such repair/replacement is subsequent to receipt of your product at our facility and our diagnostic evaluation and review of the unit. Advance replacements are not provided as part of the warranty coverage.
This warranty does not cover damage to products caused by misuse, mishandling, power surges, accident, improper installation, neglect, alteration, improper maintenance, or other causes which are not normal and customary applications of the products and for which they were not intended. No other warranty is expressed or implied, and VERSITRON is not liable for direct, indirect, incidental or consequential damages or losses.
In the unlikely event a warranty issue should arise, simply contact us at 302-894-0699 or 1-800-537-2296 and obtain a Return Material Authorization (RMA) number, along with instructions for returning your product.
From the President:
On behalf of everyone at VERSITRON, we appreciate the confidence you have demonstrated in our products by selecting us as your source for copper-to-fiber connectivity solutions. We pledge our continued efforts to earn and maintain your trust. Thank you for allowing us the opportunity to be of service.